Can i change my rental car if i don't like it enterprise

What happens when they run out of rental cars? Hyapatia Lee found out when she arrived at a National Car Rental counter in Detroit with her two young sons, and a representative told her they'd run out of sedans.

Their only option: Downgrade to a subcompact, "which my children and I could not fit in – much less our luggage," she recalls.

Car rental companies run out of vehicles almost every day.

About 1 percent of car rentals aren't honored because a car isn't available.

National car rental no show policy

Part of the reason is that they accept more reservations than they can handle, anticipating some drivers won't show up. Another part of the reason is that the car rental industry, unlike many hotels and almost all airlines, still allows you to cancel or miss a reservation without paying a penalty.

But there's a way to get the car you wanted – or better.

Knowing a few industry standard rules and an expert tip or two will ensure you're never car-less when you travel.

Honoring your reservation

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